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FAQs About AED Lifespan

 

How does age affect the AED and its reliability?


AEDS are made of component parts used in the original manufacture of the AED. The purchase date and age of the AED determines if it is still under the original warranty period.  The older the AED unit, the more likely the AED experiences an obsolescence.  This is a result of technology changes and improvements to design or usability.


What is an out of warranty AED?


An AED is out of warranty when the manufacturer’s warranty period has expired.  During the warranty period, repair of the AED is performed at no cost to the owner.  A “call for service” is determined during nightly AED self-testing when the need for maintenance of the AED occurs.

Many manufacturers continue to offer repair services on AED units which have a “call for service” after the warranty period ends. The repair charge is based on an hourly rate, plus the cost of parts needed for the repair. Loaner AEDS may not be offered.  An investigation charge may cost hundreds of dollars to determine the problem and if repairs can be done.


What is an “End of Life” determination?


After a warranty ends, if the manufacturer cannot obtain parts for older AEDs and therefore cannot adequately support maintenance, “End of Life” determination is issued. This usually occurs many years after the original warranty ends. Manufacturers identify the models and specific serial numbers, within the determined models, which will experience an “End of Life” determination.


Why don’t all manufacturers “End of Life” older AEDS?


AED units are portable electronic medical device computers.  Some manufacturers regularly release new technology and AED models. Other manufacturers continue to offer AEDs of the same model with new warranties.


How will I know that my AED brand and Model has been discontinued or “End of Life”?


“End of Life” notifications include notifying the FDA of discontinuance of support by the manufacturer.

Manufacturers typically notify customers, corporate sales staff and distribution partners of their decision to initiate an “End of Life” on a product through a variety of methods, such as phone and email correspondence to the last known contact.

Manufacturers identify a date on which they no longer support the AED models labeled “End of Life”.  This means that they no longer provide or deliver accessory components to support the continued use of the AED model or serial number series identified as “End of Life”.  They may offer trade-in opportunities and/or discounts associated with replacement of the AED for a limited time.


Will my AED stop working when an “End of Life” or discontinuance occurs?


An “End of Life” determination does not stop the AED from functioning.  Although the manufacturer may not offer replacement accessories, the AED owner may still be able to purchase replacement accessories from distribution partners.  Sometimes the AED manufacturer will request that distribution partners also do not supply replacement parts on very old and “End of Life” AEDs. As a cautionary note, if aftermarket parts are used, it may affect the AED’s ability to perform properly.



What is my recourse if the AED is out of warranty and has a “call for service”?


 A “call for service” repair after the warranty period is costly.  The AED manufacturer is no longer responsible for unbilled repair or required to replace an AED that shows a “call for service”. Repair of one component will not guarantee that another component will not fail after a repair is made.  It is also possible that the AED will not be able to be repaired.


How do I decide to replace my AED?


Choosing to replace an out of warranty AED should include the following considerations:

1)    Does the organization which owns the AED have a standard in place for replacing items such computers, copy machines, telephones, and other technology when the warranty is up?

    a.    Would that standard affect the decision to keep out of warranty AEDs?

2)    Is the ownership based on a mandate or a legal requirement?

    a.    Because of the owner’s “risk in the public domain,” could an out of warranty AED increase liability if an incident occurs and the outcome be unfavorable?

    b.    Is the AED still indemnified by the manufacturer after the warranty period ends?

3)    What is the condition of the AED at the end of the warranty?

    a.    The assessment should be based on the physical appearance of the AED and could be used as a determination for replacement.

    b.    An AED that has suffered water or physical damage should be replaced.

4)    What is the fiscal budgeting plan for succession and replacement of out of warranty items?

5)    Is there more advanced technology available that would provide better performance if the out of warranty unit was replaced?

6)    Is the AED still operating?

7)    Should you be pro-active in replacement?

    a.    i.e. Per manufacturer recommendation, the Physio CR Plus AED should be pro-actively replaced prior to the internal battery failure occurring.

 

How can Cardiac Life© help me when I decide to replace my AED?


Our mission is to assure that your AED program is a success.   We offer full service of all AED brands and stock inventory for fast delivery.  AEDSafetrack™, our proprietary, web-based AED program management tool, mitigates your risk and manages your AED program, regardless of the size of your organization.  Our staff is knowledgeable and experienced in the field of Public Access Defibrillation and helps you determine the best choices for your program and policies.

As an authorized American Heart Association training center we support your CPR/AED training needs. Our AED Program Management services include AED medical oversight, AED tracking, physical inspections, accessory replacement and AED maintenance at your facility.  To speak to a representative please call (585) 267-7775 or email sales@cardiaclife.net.

 

Cardiac Life© offers special pricing for your Trade-in AED. We responsibly recycle old AEDs, batteries and pediatric electrodes. Please tell us how we can fully support your AED Public Access Defibrillation program today.  (585) 267-7775